Terms of Use
Last Updated: 8/5/2025
1 Introduction
Welcome to Recordio! These Terms of Use (“Terms”) govern your use of the Recordio mobile application (“App”), operated by CTINX AG (“Company”, “we”, “our”, or “us”).
1.1 General Information
1.1.1 Operator Information
The App is operated by CTINX AG, located at Hohfurrenstrasse 22, 8617 Mönchaltorf, Switzerland. You can contact us at contact@recordio.ai.
1.1.2 Description of Services
The App is a content creation app that fully-automatically creates multimedia albums from photos and videos users take with their phones.
2 Acceptance of Terms
2.1 Binding Agreement
By downloading, accessing or using the App, you agree to be bound by these Terms. If you are using the App on behalf of an organization, you are agreeing to these terms for that organization, and are indicating that you have the authority to bind that organization to these terms. In that case, “you” and “your” will refer to that organization. You should make sure that you read these terms carefully before using the App. If you do not agree to these Terms, you must not use the App.
2.2 Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms in the App. It is your responsibility to review these Terms periodically. Your continued use of the App following the posting of changes will mean that you accept and agree to the changes.
2.3 Changes to the App
We reserve the right, in our sole discretion, to change, limit, or discontinue any aspect, content, or feature of the App, as well as any aspect pertaining to the use of the App.
3 User Responsibilities
3.1 Eligibility
The App is intended for users of all ages. However, if you are under the age of 13, you may only use the App with the involvement, supervision, and approval of a parent or legal guardian. By using the App, you represent and warrant that you have the right, authority, and capacity to enter into this agreement and to abide by all the Terms.
3.2 User Content
You are solely responsible for any content you create and share using the App, including multimedia albums generated from your photos and videos. You must ensure that your content complies with all applicable laws and regulations.
4 Privacy and Data Protection
4.1 Current Data Collection Practices
As of the date of these Terms, the App does not collect any personal data from users. All photos, videos, and other content created using the App are stored locally on your device and are not transmitted to our servers.
However, the App does use third-party analytics services and may assign a pseudonymous identifier to your device or session. This enables us to monitor app performance and user engagement while maintaining your anonymity.
4.2 Future Data Collection and Use
We reserve the right to update the App in the future to include features that collect personal data or transmit user content to our servers. Any such changes to data collection and use practices will be reflected in updated versions of our Privacy Policy and these Terms.
Currently, we use third-party analytics providers such as Firebase Analytics, Mixpanel, and AppsFlyer to track how users discover and interact with the App. These tools collect non-personal data such as device type, OS version, and user behavior using anonymized or pseudonymized identifiers that cannot identify individual users.
We may also use push notification systems that rely on anonymized usage patterns to trigger messages tailored to in-app behavior, such as achieving milestones. These do not involve the collection of personal information.
4.3 No Notification of Changes
By using the App, you acknowledge and agree that it is your responsibility to review these Terms and our Privacy Policy periodically to stay informed of any changes. Continued use of the App following any changes constitutes your acceptance of the updated terms and practices.
4.4 Data Protection
We are committed to protecting your privacy and ensuring that any personal data we may collect in the future is handled securely and in accordance with applicable privacy laws and regulations.
4.5 Contact Information
If you have any questions or concerns about our data collection practices, please contact us at contact@recordio.ai.
5 Intellectual Property
5.1 Ownership
All content and materials available on the App, including but not limited to text, graphics, logos, and software, are the property of CTINX AG and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes.
5.2 Restrictions
You may not copy, modify, distribute, sell, or lease any part of the App or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions, or you have our written permission.
6 Free Trial and Subscriptions
6.1 Free Trial
Upon downloading the App, you can opt to either use the free trial or sign up for an automatically renewing monthly subscription.
The free trial allows you to create a total of three (3) albums. Any creation of albums for free offered to you under the free trial you have not used when purchasing a subscription will be forfeited and no longer be available to you.
6.2 Subscription
Once you have used up your free trial, you will be asked to sign up for a paid subscription renewing automatically every month. In other words, ONCE YOU HAVE USED UP YOUR FREE TRIAL, SUCH FREE TRIAL WILL UNDER NO CIRCUMSTANCES BE CONVERTED AUTOMATICALLY TO A PAID SUBSCRIPTION. A PAID SUBSCRIPTION WILL ONLY COME INTO EFFECT IF YOU SIGN UP FOR SUCH A SUBSCRIPTION AND CONSENT TO THE PAYMENT OF SUCH A SUBSCRIPTION. Once you have signed up for a paid subscription, the following terms apply:
6.2.1 Payment
Your payment will be charged to your Apple account at confirmation of purchase
6.2.2 Auto-renewal
Your subscription automatically renews at least 24 hours before the end of the current subscription period, unless auto-renew is turned off.
6.2.3 Renewal Charges
Your Apple account will be charged for renewal within 24 hours prior to the end of the current subscription period.
6.2.4 Managing Subscriptions
You may manage your subscription and turn off auto-renewal at any time through your device’s subscription settings. For both iOS and Android users, this can be done via their respective app stores. In the App’s settings under Subscription details, you will find a link that takes you directly to the subscription management page of your platform (iOS App Store or Google Play Store). Alternatively, you can manage your subscriptions directly through the following links:
iOS Subscriptions
Google Play Subscriptions
6.2.5 Cancelation
You must cancel your subscription or turn off auto-renewal 24 hours before the end of a subscription period to avoid being charged for the next subscription period.
6.2.6 No Prorating
Once you have been charged for a subscription period, you will be charged the entire amount irrespective of you canceling or turning off auto-renewal during such subscription period (i.e., no prorating), provided that such subscription period’s duration is no longer than one month.
7 Third-Party Services
7.1 Integration with Third-Party Services
The App may contain links to third-party websites, applications, or services that are not owned or controlled by us. The App may also integrate with third-party services to enhance your user experience. These services may include, but are not limited to, map data and animation providers, messaging and social media platforms, cloud storage providers, and analytics services.
Specifically, the App currently integrates with Firebase Analytics (for general usage analytics), AppsFlyer (for advertising attribution), and Mixpanel (for behavioral analytics). These services help us understand how users discover and interact with the App, and operate using anonymized or pseudonymized identifiers.
7.2 No Control Over Third-Party Services
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites, applications, or services. By using the App, you expressly relieve us from any and all liability arising from your use of any third-party services.
7.3 Terms and Policies
Your use of third-party services will be governed by the terms and policies of the respective third parties. We encourage you to read the terms and conditions and privacy policies of any third-party services that you access or use through the App.
7.4 No Endorsement
The inclusion of any links or integration with third-party services does not imply our endorsement or recommendation of the services, content, or products provided by such third parties.
7.5 User Responsibility
You acknowledge and agree that you are solely responsible for your interactions with third-party services. Any transactions, dealings, or engagements between you and third-party services are solely between you and the relevant third party.
7.6 Changes to Third-Party Services
We reserve the right to modify or discontinue the availability of any third-party services integrated with the App at any time without notice. We shall not be liable for any modification, suspension, or discontinuation of any third-party services.
8 Warranties and Limitation of Liability
8.1 Disclaimer of Warranties
The App is provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the App will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
8.2 User-Generated Content
You acknowledge and agree that any content you create using the App, including but not limited to multimedia albums generated from your photos and videos, is your sole responsibility. We do not control, endorse, or take responsibility for any user-generated content created or shared through the App. You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses (including reasonable attorney’s fees) arising from your use of the App and the content you create.
8.3 Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall we, our affiliates, directors, employees, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the App; (ii) any content obtained from the App; (iii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iv) any interruption or cessation of transmission to or from the App; (v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our App by any third party; or (vi) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the App, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not we have been informed of the possibility of such damage.
8.4 Exclusions
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. To the extent that any part of this limitation of liability is found to be invalid or unenforceable, the remaining portions shall remain in full force and effect.
9 Indemnification
You agree to indemnify, defend, and hold harmless us, our affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys’ fees) made by any third party due to or arising out of your use of the App, your violation of these Terms, or your violation of any rights of another. This indemnification obligation will survive the termination of these Terms and your use of the App.
10 User Conduct Guidelines
10.1 Prohibited Content
While using the App to create multimedia albums from your photos and videos, you agree not to create, share, or distribute any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
10.2 Intellectual Property
You agree not to create or share any content that infringes on the intellectual property rights of others, including but not limited to copyrights, trademarks, patents, or trade secrets.
10.3 Harmful Activities
You must not engage in any activity that disrupts or interferes with the App’s functionality or the servers and networks connected to the App. This includes transmitting any viruses, worms, defects, Trojan horses, or other items of a destructive nature.
10.4 Compliance with Laws
You agree to comply with all applicable laws and regulations in your use of the App and in the creation and sharing of content.
10.5 – Reporting Violations
If you become aware of any content or activity that violates these guidelines, please report it to us immediately at contact@recordio.ai.
By adhering to these User Conduct Guidelines, you help ensure that the App remains a safe and respectful environment for all users.
11 Software Updates and Termination
11.1 Updates to the App
We reserve the right to update or modify the App at any time. The system requirements for the App, as well as any additional platforms we may extend the availability of the App to, may change. You acknowledge and agree that you are required to download and install updates to continue using the App. We do not guarantee that the App will always be updated or that it will be compatible with any specific versions of operating systems you may have installed on your device.
11.2 User Agreement to Updates
By using the App, you agree to accept and install all updates provided by us. Failure to do so may result in the App becoming inoperable or functionally limited.
11.3 Termination of Service
We reserve the right to discontinue the App and terminate your access to it at any time, without notice. Upon termination, unless otherwise specified, (a) all rights and licenses granted to you under these Terms will immediately cease; (b) you must cease all use of the App; and (c) if necessary, you must delete the App from your device.
12 Severability
If any provision of these Terms of Use is held to be invalid, illegal, or unenforceable for any reason, the remaining provisions shall continue in full force and effect. Such provision shall be reformed only to the extent necessary to make it enforceable, or if not possible, shall be deemed severable from these Terms. The remaining provisions shall not be affected and shall be enforceable to the fullest extent permitted by law.
13 Governing Law and Dispute Resolution
13.1 Governing Law
These Terms of Use are governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles.
13.2 Dispute Resolution
13.2.1 Amicable Negotiations
In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the parties shall first attempt to resolve the dispute through amicable negotiations.
13.2.2 Arbitration
If the dispute cannot be resolved through negotiations within thirty (30) days, it shall be resolved by final and binding arbitration conducted in accordance with the Swiss Rules of International Arbitration of the Swiss Chambers’ Arbitration Institution. The seat of arbitration shall be Zurich, Switzerland, and the language of arbitration shall be English.
13.2.3 Mediation
Alternatively, if both parties agree, the dispute may be referred to mediation in accordance with the Swiss Rules of Commercial Mediation of the Swiss Chambers’ Arbitration Institution.
13.2.4 Costs of Arbitration and Mediation
The costs of arbitration and mediation, including administrative and arbitrators’ fees, shall be shared equally by the parties, unless otherwise determined by the arbitrator. Each party shall bear its own costs and attorney’s fees related to the arbitration and mediation.
13.2.5 Binding Effect
The decision of the arbitrator shall be final and binding upon the parties and may be enforced in any court of competent jurisdiction.
13.2.6 Equitable Relief and Court Jurisdiction
Notwithstanding the foregoing, we reserve the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights or confidential information. For any disputes that are not subject to arbitration or mediation, the ordinary courts in Zurich (Zurich 1), Switzerland, shall have exclusive jurisdiction. You agree to submit to the exclusive jurisdiction of these courts for the resolution of any such disputes.